Delivery
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping details below.
Shipping Rates & Destinations
Shipping costs are automatically calculated at checkout based on the destination and order size.
We currently ship worldwide, with only a few exceptions. If we are unable to ship to your location, you will be notified at checkout.
Dispatch & Processing Times
We aim to dispatch all orders within 1–2 business days when placed before 1 PM (UK time).
Orders placed after 1 PM will be processed on the next business day.
We do not dispatch orders on weekends or public holidays.
Delivery Times
We offer standard delivery only at this time. Expedited shipping options may be introduced in the future.
Estimated delivery times vary by destination and follow the standard timelines provided by major postal services.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing and local postal delays.
Tracking & Order Support
Where available, a tracking number will be provided once your order is dispatched.
Some postal services do not offer customer-facing tracking, but rest assured that we are here to assist. If you have any concerns about your order’s delivery, please feel free to contact us—we are always happy to help ensure your order reaches you.
Customs & Import Duties
Customers are responsible for any import duties, taxes, or customs fees required by their country.
We do not collect VAT, import taxes, or duties at checkout. If these charges apply, they will be assessed by your country’s customs authorities, and you may need to pay them before receiving your order.
Customs policies vary by country, so we recommend checking with your local customs office for potential charges before placing an order.
If an order is refused due to unpaid customs fees, it may be returned to us. In such cases, we will refund the order excluding any shipping costs.
If you have any questions about shipping or need assistance with an order, please don’t hesitate to reach out to us!